Frequently Asked Questions

What to do if there is severe weather in the examination period

During periods of adverse weather, other than when the College is officially closed, all examinations are expected to continue as scheduled. In the event of adverse weather conditions weather forecasts, college website and twitter should be monitored, which will ordinarily be updated with information.

Where to access the exam timetable?

Examination Timetables for each awarding body can be found on their website.

From the beginning of April student’s personal timetables can be viewed on the Learner hub. These should be checked to ensure personal details are correct and the correct exams are listed. Queries should be emailed to exams@nptcgroup.ac.uk

The exam dates and times are set by the awarding bodies, and these cannot be changed. Students who are unable to attend on the timetabled date cannot sit on an alternative day or time.

Where can certificates be collected?

Qualification certificates are issued about 8 weeks after results and will be available to COLLECT at Main Reception on the campus where the student studied. We do not post certificates.

Certificates are retained in the college for three years after course completion and then destroyed.

How do I request a replacement certificate?

Please phone the Awarding Body that you sat the exam with e.g., City & Guilds, WJEC. If you are unsure, please email Exams Team – exams@nptcgroup.ac.uk

Awarding bodies will charge for replacement certificates.

What to do if a student is late for an exam

Morning examinations start at 9:30am. The student will be allowed to enter the examination venue if they arrive by 10:00am.

Afternoon exams start at 13:30pm. Students will be allowed to sit if they arrive before 2:30pm.

Students who think they are going to be late, should contact the college reception of the site where they are sitting the exam or the exams department as soon as possible on the day of the exam.

Locations of examinations

Examinations are often split across several locations and information will be displayed on the exams notice boards in main reception of the campus where the exam is being held.